So far in the last 3 months we have been in 5th place then 73rd then 23rd now we are at 15th. Despite this for the 160 reviews that we have our customer acceptance
rating is at 94%. That would put us in the top 5 normally. Then restaurants up to 50th position and with 75% acceptance get a "Certificate of excellence" but of course we don’t! Does anyone
know how trip advisor works? If so please let us know!
The above picture was in response to a customer who told me that our scone and jam was poor value.
I decided to go to this persons favorite cafe, and purchase what was good value according to the review thy had put on Tripadvisor. Only our product was £1 less!